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Where do you ship to? Can I get my spring faster?
Worldwide. Shipping costs will vary, but we will use the most economical way possible. If you require express shipments we can arrange to ship via DHL, TNT or UPS, however, it is expensive and we will need to send you an invoice via PayPal to make the appropriate billing changes.
How do I choose the correct spring rate?
Email us! It helps if we know if you ride clipped in or on flats, how much you weigh and what shock you are running. We also need to know the eye to eye measurement of your shock – some bikes come with a very long shock ie: some YT models, but aren’t a downhill bike. The shock length determines the spring type, not the bike type. This can be confusing.
Will I notice any difference in using a shorter spring versus a longer one? Will I need to adjust the settings of my shock?
You will notice that due to the linear action of this spring you will need to run less rebound control as the force from the compression stroke to rebound stroke is less. Because there is less force acting on the rebound circuit because the spring is linear your shock will be much more balanced and run cooler. This for your damper is a perfect world.
Will you sponsor me? Can I become a brand ambassador?
Our sponsorship commitments are fully extended until 2018. We will entertain inquiries in November 2017.
I have a new Rock Shox Super Deluxe Damper and there is a weird thing on the end…no fear this is how you mount our springs and poms (Commecnal/Vallnord, Norco Factory Racing and La Pierre have all found this issue and this is how we solved it!!) When you go to mount the spring on the SD it is important to know that the damper has a black plug looking thing at the bottom that sits above the bumper is slightly wider than the POM spacer – the fix is to shave that black piece down or remove it as it serves no purpose for the damper at all.
The bigger POM piece goes on top by the thread and the smaller 5mm piece on the bottom. Some super deluxes come with a large cone-line bearing on the bottom. This needs to be removed in order to mount the spring and POM. You will need a mechanic to do that unless you are knowledgeable as it is quite involved and requires care.